5

The guys at Protech are great. Fast with the repairs and fair with the pricing. We've been taking our vehicles there for several years and now have a fleet of 10 vehicles that are exclusively serviced by Protech. Have recommended them to friends and family. You won't find a better run or more professional auto service company in Rhode Island!

Thanks for the great feedback! We are glad to have earned your loyalty and fleet work! We appreciate your recommendation and look forward to working with you again!

- Protech Automotive Services
5

I brought my car in because I thought I had a slow leak in my tire. Turns out, that tire was fine but my other tire had a gash in it & it was unsafe to drive. I was in contact with Jason, who was accommodating and ordered two new tires which would arrive the next day. Unfortunately, the tires came & were the wrong size for my car. Jason was apologetic, and I picked up my car with a spare on it which I had for 2 days. I went back on Tuesday @ 8am to have two new tires put on etc. It took just under 45 minutes for my car to be ready. I waited in their lobby (very clean!) which is full of complimentary WiFi, snacks & drinks. The restroom is super clean as well (huge plus). I'm giving them 5 stars because both my parents and myself have been coming to Protech for years. Their service and quality of work is unparalleled in the area. I was obviously unhappy when I was told about the initial mix up with the tires- but human error happens. I'm very pleased with this company and will continue to be a loyal customer. PS They don't screw you over like most auto-repair shops!!!

3

High quality.....Very clean, professional, honest, and pleasant environment, however be aware with prices and make some research before servicing your car. Very expensive labor charges and parts are twice the price of other automotive service providers. Learned the hard way. Had I sent my car to be serviced at dealer, would have paid approx. 30% less.

Thank you for taking the time to share your feedback with us. Please give us a call if you have any questions.

- Protech Automotive Services
5

Great experience at Protech this week! I called for a noise issue in my car, book appt quickly, and got my car back the next day. The team at Protech are professional, trust worthy, and responsive. The service is top notch and the place is immaculate. I thought the prices were very reasonable for my audi. 5* happy all around.

5

The guys at Protech are great. Fast with the repairs and fair with the pricing. We've been taking our vehicles there for several years and now have a fleet of 10 vehicles that are exclusively serviced by Protech. Have recommended them to friends and family. You won't find a better run or more professional auto service company in Rhode Island!

Thanks for the great feedback! We are glad to have earned your loyalty and fleet work! We appreciate your recommendation and look forward to working with you again!

- Protech Automotive Services
5

Protech staff are remarkable; always there when I need them. Honest and efficient. I trust their assessment and feel they give great value for their service. I've been using Protech since they opened in Johnston. Highly recommend.

5

I have a recently 2007 Mercedes E350 that needed to pass inspection. I purchased it at auction with a check engine light. My regular mechanic would not touch it. Went to an "import specialist" and he told me it would be $1500. Another told me I would have to replace the engine, $3,000 and no guarantees. I went to Protech and the carefully diagnosed the problem, and $475 later I have a sticker on the car. Honesty and excellence all in one business. Could not be more satisfied.

5

Thanks for the 5 stars River! We appreciate it!

- Protech Automotive Services
5

Had my ri state inspection done today. Staff was professional, helpful, friendly and did the inspection quickly and on time. I highly recommend them and I will definitely return if I need any other work in the future.

Thanks Paula! We are glad we could provide you with an excellent experience and look forward to working with you again!

- Protech Automotive Services
5

This place had extremely exceptional customer service and they don't bs you and won't screw you over to make an extra buck. Customer service was excellent and they fixed my vehicle in a timely manner. They even provided a ride to and from then shop because I was without a vehicle. Go here if you want good service and not some shady auto mechanic.

Thanks for reviewing us Zane! We are glad to hear we exceed your expectations! We appreciate your business and look forward to working with you again!

- Protech Automotive Services