Johnston Auto Repair

I wanted to take the time today to write a review for the people over at Protech. I have been using them to service my older vehicle for years. Recently I had new tires and shocks among other services done. Now my car is riding so smooth, it feels great to drive! I can always rely on them to let me know what really needs to be done and what services will be coming up, to take the best care of my vehicle. The customer service is great! I always feel so comfortable with the knowledgeable and friendly staff.

Service is excellent, their work is rock solid. Everyone is nice and helpful. Labor rates are reasonable. My only gripe is, their parts markup is excessive. Every shop marks up parts, as they should, they need that to stay in business. But there are limits.

Do I know cars? No! But I do know phenomenal customer service, transparency and honesty. Three things that will forever keep me coming back to Protech! From the staff in front to the staff in back, everyone always has a smile on their face and they are ready to help. These humans genuinely care about their work and that you understand the entire process of what’s going on with your vehicle! Unlike any mechanic I have ever gone too! 10/10 every single time!

ProTech has always been fantastic. Everyone there is very professional and friendly. Recently, Pascal went above and beyond - I just dropped off my keys and inadvertently locked my phone in my truck. He went inside, scoured around for key and opened the drop box so I could get keys to unlock truck, saving me a 20 minute round trip to go get another set of keys. Awesome customer service

We use ProTech for all of our car maintenance. They are unfailingly pleasant, clear with their recommendations, and efficient in completing work. We have the highest confidence in their service and trustworthiness.

This was my first time using Protech and it was a great experience. Clean facility, great customer service, processes to update you and quick service. I will certainly be back.

Had oil change, battery replaced and tire rotation done these are the best people to see if you need work done on your vehicle.

Staff and tech's have for several years been polite, professional and willing to go the extra mile for every visit. Never have had any problems and very happy with each time. Thank you Protech.

Love taking my car to this unbelievably friendly clean and amazingly smelling shop. The staff makes you feel important and well taken care of! Tony and Nick are always on top of things and Paul was super accommodating at my last visit. Keep up excellent work guys! Agnes D.