5

Brought my car to Protech for brake service. Previously I'd gone to dealerships for other required services (warranty required dealerships or ACE-certified shops only), and when I asked about the brake noise they always, without fail, told me the pads were fine, and it was brake dust making the noise. Another time they said, my favorite line, "all performance brakes squeal". Umm .. no. Finally I cast the dealerships aside and sought out Protech. They diagnosed the issue quickly, updated me with photographs of my problematic rotors, and performed the brake service same-day. Top notch ! It's been months now, and the brakes are not just working great, but silent ! No more hideous brake squealing ! Thank you, Protech.

5

Always A-1 service. Fair price and knowledgeable technicians.

5

5

This is the second time that my car has been to ProTech in Johnston, RI, and both times, the service was excellent. They take the time to explain what is going on with your car (sending a message and showing a video, too!). They are professional and straight forward. Their facilities are clean and provide a welcoming environment - you are greeted immediately. So happy that I found them.

5

Excellent service. Very Accommodating. Would recommend

5

First time using PROTECH for my car service. Very impressed with the bright, colorful and clean building, friendly staff and great experience. My vehicle is 11 years old so thank you Mike for giving it to me straight with the potential transmission and catalytic converter issues. Will definitely go back to PROTECH!! (Wanted to give 5 stars but looks like only 4.5 responded to my touch)

5

No one likes going to the mechanic but the guys at Protech make it a little easier. They're super knowledgeable and never just do things to do them. They explain any issues they find before getting your go ahead with completing the work. They're also great when it comes to their recommendations, letting me know if something has to be done that day or if it can wait. Great experience all around, would recommend to anyone.

Thanks Kaetjens! We appreciate your business and your great review.

- Protech Automotive Services
5

Excellent communication. Excellent service.

Thank you Kerry, We appreciate your business!

- Protech Automotive Services
5

I have been using Protech for several years now and their customer service is top notch. They always seem to have my best interest in mind. I love the detail in communication via a texted link. I always know everything that happened through photos and detailed explanations. They provide loaner cars if needed. Their building is clean, airy and comfortable. Can’t say enough about them. I’ve never had a bad experience.

Cheryl, Thank you for your kind words. I was serious about creating a repair shop that was honest, transparent, and would always have the customer's best interest in mind. 11 years later, these are still our priorities. We're thankful to have customers like you, and we appreciate you trusting us to service your car.

- Protech Automotive Services
5

I called 2 weeks prior that I was purchasing exhaust online. When I received exhaust I called Pro Tech back and Pascal Barrette the advisor went of his way to fit me into there busy schedule the next day. I dropped car off around 11AM the next day and it was completed in 3 1/2 hours. They notified me by text that car was complete and all went great. I arrived to pick car up. It was a painless transaction. They did a great job of installing my aftermarket exhaust kit. The car was clean just like when I dropped it off. Great place to have your car worked on. Great, friendly staff.

Hi Basil, thank you for taking the time to review us. Painless is how auto repair should be! We work hard to make sure you'll always get the best service from Protech, We also work hard to ensure each and every vehicle we service is returned cleaner than when it was dropped off. Thank you so much for giving us the opportunity to service your car, we look forward to seeing you again!

- Protech Automotive Services