Can't say enough good things about this place. First off, the customer service is exemplary. When you call you are always greeted with a friendly voice, no matter the request. (Or dumb questions that I for sure have had!) Services performed are always done in a timely manner. I have full trust that whatever service needs are being performed on our vehicles they are being done properly. It's nice to be able to have that. The waiting area is awesome. Clean, comfortable, with complimentary drinks; coffee, water, and snacks; chips, crackers, candy, fruit. With two young boys we are a busy family and we appreciate Protech taking such great care of our vehicles.